How to update serial number computer in ressource manager and management console in ITMS 7.6

Hi everyone,

I've never seen that before.

As you can see, there are no internal serial number or device ID.

I still can deploy jobs or software, my agent work fine. But I cannot update this parameters.

I use a lot of filters with this feature. So i really need that.

I already reinstalled the agent. But nothing has changed.

Please, someone has another idea?

Thanks a lot.

Best Regards,

Boutaleb Karim
ICT Service Desk Agent
AW Europe S.A. Belgium